Discovering burst pipes in Evanston, IL during a stretch of freezing weather can feel overwhelming, but the most important things to remember are simple: don’t panic, don’t delay, and call for help right away. A rapid response can make a major difference in minimizing water damage and restoring your plumbing safely. Our expert plumbing team is available 24/7 to step in, mitigate damage, and get your water flowing again as soon as possible.
Shut Off Your Main Water Supply
The first step after discovering a burst pipe is to stop the flow of water. Locate your home’s main water shut-off valve—typically found in basements, utility rooms, or near the perimeter of your home—and turn it off immediately. This prevents additional water from flooding into your home and helps reduce structural damage, mold risks, and repair costs.
Turn Off Electricity in Affected Areas
If water is pooling near electrical outlets, appliances, or wiring, turn off the electricity to those areas before entering. Safety is key—never walk into standing water if you suspect it may be energized. If the situation appears unsafe, wait for emergency plumbing help and, if needed, contact your utility company for assistance.
Drain the Remaining Water
Once the main water supply is off, open all faucets—hot and cold—to help drain the remaining water from your plumbing system. Flush toilets to remove water from the tank and bowl. This relieves pressure within the pipes and can prevent additional sections from bursting while you wait for repairs.
Document the Damage
Take clear photos or videos of all affected areas before cleanup begins. This documentation is helpful for insurance claims and can support you in getting reimbursement for repairs, water mitigation, and damaged belongings. Keep a list of any items affected by water, from flooring to furniture.
Start Cleaning Up Excess Water
If it’s safe to do so, mop or towel up standing water to prevent further damage to walls, floors, and personal items. Move furniture and valuables out of the affected area and set up fans to encourage airflow. Even a small amount of water can seep into materials quickly, so acting fast is essential.
Warm the Area Gradually
If the burst pipe was caused by a freeze, gently warming the surrounding area can help prevent additional cracks in nearby pipes. Use space heaters safely—keeping them away from water and flammable materials—or increase the temperature in your home overall. Avoid using open flames, hair dryers, or anything that would raise the temperature suddenly.
Call a 24/7 Emergency Plumber
Even if the situation seems manageable, a professional inspection is crucial. Burst pipes often cause hidden damage behind walls or under flooring, and improper repairs can lead to bigger problems later. Our skilled plumbing team is available around the clock to locate the break, repair your plumbing, dry out affected areas, and ensure your system is safe to use again.
Prevent Future Pipe Bursts
Once the immediate emergency is handled, consider long-term solutions: insulating exposed pipes, sealing drafts, keeping cabinet doors open during cold spells, and letting faucets drip during freezes. Preventive steps go a long way toward protecting your home during extreme winter weather.
For expert help with burst pipes in Evanston, IL, contact Reliance Plumbing Sewer & Drainage, Inc. Our knowledgeable plumbers serve the North Shore and Northwest Chicago suburbs. Rely on Reliance!